Success Skills for CNAs Video Series

HealthCARE Montana

Success Skills for CNAs Video Series offers six videos to help new and incumbent employees recognize and build workplace success skills.

What This Includes

Skill addressed: Leadership, Critical Thinking, Problem Solving, Communication, Professionalism, Organizational Skills, Time Management

Instructional resources

  • Series of five short videos, each covering a different workplace success skill topic in a Certified Nurse Aide (CNA) context including leadership, critical thinking & problem solving, communication, professionalism, organization and time management
  • The video series is also available as a Blackboard course under a SkillsCommons license.

Key Takeaways

  • Video series can be used for new CNA staff training in conjunction with existing in-house training, as an in-service training, as an in-service online course using Blackboard, or in a one-on-one setting.
  • Each video is five minutes long and includes definitions of the topic contextualized to CNA work, animated work-related situations demonstrating CNAs using or building skills, and a review.
  • The plain language and use of print to reinforce concepts in the videos make them suitable for workplace success skills lessons for use with adult basic education and English language learner classes.
  • Career navigators could use the video series to teach workplace success skills for those interested in working in a healthcare setting.

HealthCARE Montana developed the Success Skills for CNA video series in response to a need for targeted soft skills training identified in a 2015 needs assessment of employers across Montana. The LEAD (Learn, Engage, Adapt, Do) course was developed for the same purpose and is used throughout Montana at long-term care and CNA training facilities. The program was piloted in 2016 at a long-term care facility, evaluated, and determined to be very successful. It became part of the state’s Medicare Rural Hospital Flexibility Program and used in Critical Access Hospitals. The training products were developed with a grant from the U.S Department of Labor and are licensed under a Creative Commons Attribution-No Derivatives 4.0 International License.

Adaptability & Flexibility


Critical & Creative Thinking

Leadership & Initiative


Teamwork & Collaboration

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