In the Workplace: An Intermediate Integrated Skills Textbook

Bow Valley College

In the Workplace: An Intermediate Integrated Skills Textbook introduces workplace readiness knowledge while building English reading, listening, reading, and writing skills.

What This Includes

Skills addressed: Workplace Environment, Personnel Management, Workplace Communications, Clients & Customers, Career Management


  • Can be printed as a regular textbook or used online in an interactive format
  • Five chapters, each one containing reading, listening, writing, and speaking activities, as well as rubrics and formative assessment checks
  • Tips and notes from a “strategy coach” and “workplace mentor coach” throughout the book
  • Textbook language geared towards Canadian Language Benchmark levels 5 and 6 (intermediate learners)
  • Interactive E-textbook version includes video and audio clips, exercises to complete, interactive format to navigate the book, and a translation tool
  • Printable version also includes printable worksheets, downloadable audio and video files, and a YouTube channel for in-classroom use (
    Instructor material
  • Instructor guide for teaching in the classroom or blended environment

Key Takeaways

  • Textbook designed to be facilitated by an instructor in a classroom or blended environment, and the E-textbook allows users to access all materials remotely.
  • Learners gain knowledge about U.S. and Canadian workplace culture and communication styles while building their English reading, writing, speaking, and listening skills. For example, in the workplace communications email, participants practice with the structure, format, and grammar of writing an informal workplace email. The “workplace mentor” portion of the activity explains the importance of email writing as a skill for workplace success and reviews expectations around email and etiquette. The “strategy coach” reviews grammar and other writing skills

Voices from the Field

Learn more about how this is used in practice.

The textbook added rich new material to their career readiness syllabus by incorporating workplace readiness themes.

College and Career Readiness for ESOL Professionals

Combining workplace readiness with English language skills practice using In the Workplace: An Intermediate Integrated Skills Textbook at Miami Valley Technical Center.

This textbook was collaboratively developed by Bow Valley College and NorQuest College with funding from Alberta Open Educational Resources. The textbook and supporting material are Open Education Resources. Scenarios in the textbook are based in Canadian workplace culture, which has many similarities to U.S. workplace culture. This work is licensed under a Creative Commons Attribution—ShareAlike 4.0 International License.


Critical & Creative Thinking

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Navigating & Using Information


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