Digital Skills Sets for Diverse Users

Seattle Digital Equity Initiative

Digital Skill Sets for Diverse Users is a digital and life skills framework that is used as a comparison with existing digital skills frameworks and curricula.

What This Includes

Skills addressed: Communication, Problem-Solving, Applying Information, Collaboration, E-Safety, Navigating Information, Adaptability, Lifelong Learning

Program & curriculum planning resources

  • Digital Skills for Diverse Users framework with ten skill categories: Gateway, Communication, Creation, Online, Workplace, Privacy & Security, Mobile, Information, Device Ownership, and Lifelong Learning
  • See detailed skill list or each skill category with a checklist for curriculum planning
  • Comparison of digital assessments by type of assessment and cost
  • Map of existing frameworks to curricula
  • Suggestions for putting the resource into practice

Key Takeaways

  • The comparison charts reference six popular digital skill frameworks, including ISTE (International Society for Technology in Education), Mozilla Web Literacy, and Northstar, and nine digital skill curricula, including Digital Learn, GCF Global, and Google Applied Digital Skills.
  • The resource guidance suggests identifying a learner’s skill needs first, then using the comparison charts to select a framework or curriculum based on those needs.
  • Color-coded comparison charts are used to cross-reference and compare skills covered by each curriculum or framework.
  • The charts identify personal and workplace success skills, such as communication, problem-solving, and adaptability, as integral components of digital skill fluency.
  • The skillsets for each of the diverse user or learner types (job seekers or workers, senior citizens, parents, and those seeking education) are detailed under Learner Types.

The Seattle Digital Equity Initiative is a project of Washington State’s Seattle Information Technology office. The initiative works to ensure digital equity for all Seattle residents and neighborhoods. The organization works collaboratively with education, community, and business partners on strategies to create opportunities and reduce barriers to technology access and use for all. The initiative developed the Digital Skills Sets for Diverse Users with the Technology & Social Change Group at the University of Washington Information School.

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